Vendors / IBM
IBM
ibm.com (company website)
1state with a current system
1current state systems: unemployment insurance 1
—no contract total documented yet
7contract actions on record
1997–2020years covered by the record
How these are counted: from this site's records only, so they grow as more states are researched. 4 states appear in the record in all, including replaced systems. Contract totals shared with another vendor ($47.0M across 1) are not included in the total. Contract totals are approved ceilings or current contract values as the source states them, not money paid, and they are summed only where a state was researched in depth.
Every state and federal system and contract action on this site that names IBM. Figures are as stated in each source; follow the state or federal link for the full record.
Every fact links to its source and carries a label: Public record Vendor claim Press / secondary
Federal systems 1
| System | Agency | Product | Cost |
|---|---|---|---|
| Modernized e-File (MeF) | Internal Revenue Service | IRS custom e-file platform (XML schemas and business rules) that stores accepted returns in the Modernized Tax Return Database; IRS owned and operated with contractor support for development and maintenance | $90.3M obligated on IBM's current order (2024 to 2027) |
Federal contract actions 12
| Date | System | Action | Amount | Source |
|---|---|---|---|---|
| Jul 26, 2006 | Modernized e-File (MeF) | TIPSS-3 order: MeF operations and maintenance support. Obligations to date. | $16,390,912 | source Public record |
| Oct 30, 2007 | Modernized e-File (MeF) | MeF Release 6. Obligations to date. | $31,804,585 | source Public record |
| Apr 30, 2010 | Modernized e-File (MeF) | MeF Releases 6.2 and 7. Obligations to date. | $35,258,854 | source Public record |
| Jul 26, 2012 | Modernized e-File (MeF) | MeF Release 8 performance tuning, stabilization and monitoring. Obligations to date. | $9,330,445 | source Public record |
| Aug 15, 2012 | Modernized e-File (MeF) | New MeF operations and maintenance task order. Obligations to date. | $40,534,330 | source Public record |
| Sep 17, 2012 | Modernized e-File (MeF) | MeF Release 9 application support. Obligations to date. | $25,593,592 | source Public record |
| Sep 8, 2015 | Modernized e-File (MeF) | MeF Release 10 application support. Obligations to date. | $27,030,489 | source Public record |
| Sep 30, 2016 | Modernized e-File (MeF) | MeF platform order (description: web-based platform for filing returns and state returns). Obligations to date. | $45,344,586 | source Public record |
| Sep 30, 2016 | Modernized e-File (MeF) | MeF platform order (description: internet-based e-filing platform any IRS form can use). Obligations to date. | $68,816,547 | source Public record |
| Aug 4, 2020 | Modernized e-File (MeF) | MeF Taxpayer First Act support. Obligations to date. | $1,790,182 | source Public record |
| Aug 19, 2020 | Modernized e-File (MeF) | Modernize e-File (MeF), 9/2020 to 6/2024. Obligations to date; base and exercised options $229,573,552.84. Terminated for convenience 3/22/2025 after the work was completed. | $110,179,835 | source Public record |
| May 22, 2024 | Modernized e-File (MeF) | Modernized e-File (MeF), current order. Obligations to date; $147,911,639.17 with all options to 3/29/2029. | $90,288,084 | source Public record |
State systems 2
| State | System | Agency | Product | Cost | Source |
|---|---|---|---|---|---|
| Kansas | Replaced Unemployment Insurance Modernization project (2004 to 2011) | Kansas Department of Labor | Not found | $51.0M spent before cancellation (2011) | state page |
| Pennsylvania | UCMS (Unemployment Compensation Management System), employer UC tax | Pennsylvania Department of Labor & Industry | Custom build | $109.9M award; nearly $170M spent | state page |
Contract actions 7
| Date | State | Action | Amount | Running total | Source |
|---|---|---|---|---|---|
| Dec 1997 | Wisconsin | Integrated Tax System master plan and Phase 1 design | $8,500,000 | source Public record | |
| 2004 | Kansas | Bonding authority for the UI benefit system upgrade | $21,000,000 | $21,000,000 | source Public record |
| Jun 2006 | Pennsylvania | UC modernization: wage records, employer tax, claims, payments and appeals; due February 2010 | $109,900,000 | $109,900,000 | source Public record |
| 2007 | Kansas | Reed Act spending authority for the project | $26,000,000 | $47,000,000 | source Public record |
| Feb 22, 2008 | New York | Consulting service for the Unemployment Insurance System Improvement Project, 2/2008 to 6/2013; $54,937,843.11 spent (converted contract, approval date 11/25/2009) | $62,025,687 | source Public record | |
| Sep 2013 | Pennsylvania | Contract let expire after costing nearly $170M; benefits phase never delivered | source Public record | ||
| Oct 8, 2020 | New York | IBM UI call center, 8/2020 to 10/2021; $97,073,669.32 spent | $124,230,279 | source Public record |