Vendors / Accenture
Accenture
accenture.com (company website)
6states with a current system
6current state systems: tax 4, customer service 1, unemployment insurance 1
—no contract total documented yet
21contract actions on record
1993–2026years covered by the record
How these are counted: from this site's records only, so they grow as more states are researched. 13 states appear in the record in all, including replaced systems. Contract totals are approved ceilings or current contract values as the source states them, not money paid, and they are summed only where a state was researched in depth.
Every state and federal system and contract action on this site that names Accenture. Figures are as stated in each source; follow the state or federal link for the full record.
Every fact links to its source and carries a label: Public record Vendor claim Press / secondary
Federal systems 3
| System | Agency | Product | Cost |
|---|---|---|---|
| IRS Online Account platform (Web Applications: Individual Online Account, Business Tax Account, Tax Pro Account) | Internal Revenue Service | Custom web applications (Individual Online Account, Business Tax Account, Tax Pro Account) on the IRS Web Applications platform | $298.7M IRA spending to 3/2025 |
| IRIS (Information Returns Intake System) | Internal Revenue Service | Custom cloud-native web application (MongoDB, Amazon S3) hosted on the IRS Integrated Enterprise Portal in AWS GovCloud; IRS owned, contractor operated | $19.9M obligated, Peraton IRIS order (2022 to 2027) |
| Tax Professional PTIN System (TPPS): PTIN registration and renewal | Internal Revenue Service (Return Preparer Office; since June 2026 the Tax Professional Management Office) | Contractor owned and operated web application with a contractor call center; the IRS's 2022 privacy assessment records a move from a commercial product hosted on Amazon Web Services to ServiceNow FedRAMP High software as a service | $63.6M obligated to Accenture since 2010 (vendor fees preparers pay the contractor are not included) |
Federal contract actions 10
| Date | System | Action | Amount | Source |
|---|---|---|---|---|
| May 7, 2010 | Tax Professional PTIN System (TPPS): PTIN registration and renewal | Return Preparer Registration System (TPPS build and operation, May 2010 to October 2015); obligated (base and all options $17,977,302.01), read on USAspending 2026-11-03 | $16,217,954 | source Public record |
| Jul 10, 2012 | Tax Professional PTIN System (TPPS): PTIN registration and renewal | Critical functions BPA call to support the return preparer registration system; obligated, read on USAspending 2026-11-03 | $3,477,820 | source Public record |
| Sep 28, 2012 | Tax Professional PTIN System (TPPS): PTIN registration and renewal | TPPS training support; obligated, read on USAspending 2026-11-03 | $358,357 | source Public record |
| Jan 11, 2013 | Tax Professional PTIN System (TPPS): PTIN registration and renewal | TPPS Release 4; obligated, read on USAspending 2026-11-03 | $548,926 | source Public record |
| Oct 9, 2015 | Tax Professional PTIN System (TPPS): PTIN registration and renewal | TPPS registration, renewal and customer support bridge (October 2015 to April 2017); obligated, read on USAspending 2026-11-03 | $73,412 | source Public record |
| Jul 21, 2016 | Tax Professional PTIN System (TPPS): PTIN registration and renewal | PTIN registration and renewal services (August 2016, potential end January 2022); obligated (base and all options $80,631,396.41), read on USAspending 2026-11-03 | $37,322,698 | source Public record |
| May 10, 2021 | Modernized e-File (MeF) | MeF resiliency support (Integrated Enterprise Portal 1.5). Obligations to date. | $5,678,064 | source Public record |
| Nov 1, 2021 | Tax Professional PTIN System (TPPS): PTIN registration and renewal | Contractor support for issuance and renewal of PTINs (November 2021 to November 18, 2026); obligated (base and all options $5,589,477.81), read on USAspending 2026-11-03 | $5,564,478 | source Public record |
| Mar 21, 2024 | IRS Online Account platform (Web Applications: Individual Online Account, Business Tax Account, Tax Pro Account) | Tax account processing, Business Tax Account data store and account data services; obligated (base and options $178.5M, potential end March 2029) | $72,338,132 | source Public record |
| Aug 7, 2025 | IRIS (Information Returns Intake System) | IR Mod information returns intake and user interface application development (agile development, reporting, maintenance of return data). Obligations to date; award valued at $18,569,328.07. | $14,394,950 | source Public record |
State systems 8
| State | System | Agency | Product | Cost | Source |
|---|---|---|---|---|---|
| Arizona | BRITS (Business Reengineering/Integrated Tax System): TAS and AZTaxes.gov | Arizona Department of Revenue | Integrated tax system built under contract; the Tax Administration System (TAS) processes TPT, individual income, withholding and corporate income tax, and AZTaxes.gov handles electronic filing and bank deposits | $122.65M 2002 contract | state page |
| Michigan | MIITAS (Michigan Integrated Tax Administration System) and Michigan Treasury Online | Michigan Department of Treasury | SAP ECC Tax and Revenue Management, SAP Enterprise Portal; SAP Commerce (Hybris) eServices; SAP NS2 Secure HANA Cloud hosting | $129.0M over three vendors to 2020 (Auditor General) | state page |
| Nevada | Unified Tax System (UTS) | Nevada Department of Taxation | Accenture tax administration application; Revenue Premier is listed among UTS components | $27.9M 2004 contract (press) | state page |
| New Jersey | Replaced NJ SUCCESS (State Unemployment Compensation Claimant and Employer Service System) | Department of Labor and Workforce Development | Custom single UI benefits system | $39.9M award | state page |
| New York | UI contact center CRM (Salesforce Service Cloud) | New York State Department of Labor | Salesforce Service Cloud | $19.3M across 4 Accenture contracts | state page |
| North Carolina | ITAS (Integrated Tax Administration System) | North Carolina Department of Revenue | ITAS, an existing system the Department found and adapted after an earlier candidate lost vendor support | $46.6M with Data Capture through FY 2000 | state page |
| Pennsylvania | Replaced Integrated Tax System (retired) | Pennsylvania Department of Revenue | SAP Tax and Revenue Management (TRM), named as the required software in the RFP | $52.0M award | state page |
| Wisconsin | UI tax system and employer portal (Employer Online Services) | Department of Workforce Development | Custom; employer portal being recoded with MyWisconsin ID sign-in | state page |
Contract actions 21
| Date | State | Action | Amount | Running total | Source |
|---|---|---|---|---|---|
| 1993 | North Carolina | ITAS development and implementation; contract not to exceed $8.0M | $8,000,000 | source Public record | |
| Jun 2002 | Wisconsin | SUITES design, development and implementation; paid through September 2006 | $14,281,400 | source Public record | |
| Aug 2002 | Arizona | BRITS business reengineering and integrated tax system, benefits-funded, 10-year term; plus an estimated $9M to $13M interest | $122,650,000 | $122,650,000 | source Public record |
| Sep 2004 | Nevada | Unified Tax System design, build and implementation (four years) | $27,900,000 | $27,900,000 | source Press / secondary |
| 2005 | Arizona | Contract changes by 2005: nearly $7M of added services, including $6.4M for offsite data center services, offset by cuts elsewhere to keep the $122.65M total | $122,650,000 | source Public record | |
| Nov 2005 | New Jersey | NJ SUCCESS, four-year contract | $39,900,000 | source Press / secondary | |
| Oct 2006 | Arizona | Proposed third cost amendment to complete conversion of the individual income tax to BRITS; JLBC gave an unfavorable review (whether it was signed was not found) | $14,800,000 | source Public record | |
| 2010 | Pennsylvania | Unified (integrated) tax system on SAP TRM | $52,000,000 | source Press / secondary | |
| Sep 12, 2019 | Michigan | New contract: Treasury SAP maintenance, operations and enhancements, not to exceed, 3 years (estimated value at execution $17,019,076) | $16,604,865 | $16,604,865 | source Public record |
| Dec 15, 2019 | Connecticut | Business One Stop Initiative, 12/15/2019 to 12/19/2027 | source Public record | ||
| Aug 12, 2020 | Maryland | UI call center; grew to $258.3M before the Board limited an extension | $22,359,500 | $258,300,000 | source Public record |
| Feb 24, 2021 | New York | CRM tool for UI call center, 2/2021 to 2/2022 | $8,607,360 | $8,607,360 | source Public record |
| May 11, 2022 | New York | Salesforce Service Cloud support for the UI call center, 2/2022 to 2/2023 | $7,459,280 | $16,066,640 | source Public record |
| Sep 1, 2022 | Michigan | Change Notice 30: five option years exercised to 9/15/2027 | $28,107,560 | $53,085,770 | source Public record |
| Sep 9, 2022 | Colorado | Change management for Employer Services Modernization; later amendments of $407,000 and $112,000 | $3,447,000 | source Public record | |
| Oct 20, 2022 | Kansas | Payments by the Department of Labor during the pandemic, FY 2021 to FY 2023 (KanView), coded mostly as information systems consulting and computer programming; Post Audit reports Accenture provided surge staff from July 2020 | $96,567,698 | source Public record | |
| Jul 21, 2023 | Colorado | Change management, process engineering, strategic planning and user acceptance testing for FAMLI's premiums and claims systems | $9,410,500 | source Public record | |
| Jan 3, 2024 | Texas | Work under the SOS Integrated Modernization and Upgrade Legacy Enterprise Technology statement of work, through 11/30/2027; $6,000,000 at issue, raised by three change notices | $8,922,125 | $8,922,125 | source Public record |
| Mar 20, 2026 | New York | Salesforce interim support, 3/2026 to 4/2026 | $49,800 | $16,116,440 | source Public record |
| Aug 12, 2026 | New York | UI Salesforce support, 7/31/2026 to 7/30/2028 | $3,147,593 | $19,264,033 | source Public record |
| Aug 27, 2026 | Michigan | Change Notice 74: business tax changes and corporate income tax Senate Bill 301 | $385,493 | $61,640,371 | source Public record |